Ending Your Tenancy

What happens when I have given notice? 

Once we have received your notice we will write to you to let you know: 

• The date on which your tenancy will end and that the keys should be returned to us on, or before this date. 
• That we will need to visit your home to ensure that your property is left in a reasonable condition ready for the next tenant. 

You remain responsible for the payment of rent on the property you are leaving  until the tenancy end date. 

What condition do I have to leave my property in when I move out? 

Your Tenancy Agreement sets out the condition in which you must keep your home whilst you are a tenant and the condition it must be left in when you move out. Please make sure that you meet these responsibilities by: 

• Leaving the property in good repair, good decorative order and in a clean condition. 
• Removing all furniture, personal possessions and rubbish – don’t forget to clear the loft, garden and any sheds or outbuildings. 
• Making sure that the garden is left in a tidy condition and is not overgrown. 
• Carrying out any repairs, replacement of fittings or other works the inspector has advised you about. 
• If you have left the property or gardens in a poor condition, and we have had to spend money to put this right, we will carry out the necessary work and send you the bill. 
• If you have been offered a transfer to another Connexus property and have not carried out work we have requested you to do, the offer of this new home will, unfortunately, have to be withdrawn. 

Do I need to read my electricity meter and any gas or water meters? 

You are responsible for reading the electricity meter and any gas or water meters before you leave the property.  

• You will also need to make sure that you pay any final bills. 
• Please ensure that you tell your supplier/s: 
• The date you are leaving the property 
• Your meter reading/s 
• Your new address 

What about my post? 

• You can arrange for the Post Office to forward any mail for you. Charges vary according to how long you use this service. 
• We cannot tell the tenant who moves into the property your new address, so please make sure that you notify everyone who needs to know. 

What about my Housing Benefit? 

If you are receiving Housing Benefit it is your responsibility to inform your county Council’s Benefits Team of your change of circumstances (including your moving dates)